PBX phone system installation, relocation and reinstallation

hellopeter reviews - corner banner
Unified communications devices

PBX Installation & Relocation

Before embarking on a PBX Telephone Switchboard installation, relocation or reinstallation, a number of important questions need to be asked and answered around the outcomes, details of the new and old locations and what VoIP or Landlines will need to be used.

Enquire Now
Google reviews rating 4.7 out of 5 stars for United Telecoms ZA
Hellopeter reviews rating 4.3 out of 5 stars for United Telecoms ZA
Facebook reviews rating 4.4 out of 5 stars for United Telecoms ZA

Choose a PABX provider you can trust

Businesses in South Africa face unique telecommunications and data supply challenges. United Telecoms was founded in 1985 to help businesses find reliable and cost-effective business telephony solutions. 

Over 3000 businesses throughout the country have chosen United Telecoms to implement phone system solutions. We provide dedicated service from start to finish

Contact our friendly team of experts to get help installing or relocating a phone system that fits your exact needs

Contact us More testimonials

Installing PABX systems from scratch or relocating your business phone system

It is important to remember that the move of a PABX switchboard is complex and must be planned many months in advance to ensure the necessary infrastructure is in place and that your installation or relocation proceeds smoothly with minimal service interruption. 

The specific tasks and infrastructure to be in place vary based on the type of PBX phone system (cloud PBX system, analogue PBX system, or hybrid PBX system) you are installing or relocating. We’ll cover the different considerations to keep in mind when installing the different types of office phone systems from scratch or reinstalling your PBX system.

Considerations for cloud PBX system installations

Cloud PBX systems rely on your internet data connection instead of analogue landlines which makes it easier to install or reinstall this phone system. Hosted PBX systems require minimal hardware and primarily depend on your network. Voice communications can be managed using VoIP technology and softphone applications on smartphones and desktop computers or laptops or IP handsets depending on your needs.  Learn more about fresh hosted PBX installations or reinstalling a cloud PBX system.

Considerations for traditional PBX phone system installations

Traditional analogue phone systems that rely on copper landlines are more cumbersome to install and reinstall at new premises.  In both cases, factors such as number porting and hardware installation (including main units, cabling, handsets and more ) need to be planned in advance. Learn more about fresh analogue phone system installations or reinstalling an analogue phone system.

Considerations for hybrid PBX installations

Hybrid PBX phone systems or IP PBX systems are essentially traditional on-premise PBX systems that can connect to both analogue lines and VoIP lines.

When installing or reinstalling a hybrid PABX installation, aspects of setting up an analogue phone system and cloud hosted phone system need to be considered. This may relate to number porting, PBX and network hardware installation and more.

PABX Documentation

All new Telkom PABX connections require the completion of a Telkom SF71 form, this ensures that Telkom is happy with the cutover of their infrastructure to your PABX hardware. Other documentation may include the Premicell application forms and/or VoIP application forms.

It is also important to check that landlords agree to fibre trenching/mounting of dishes in the event of a microwave option and any other civil work required to install connectivity at your site.

Services United Telecoms can assist with:

United Telecoms has assisted thousands of businesses in their PABX moves, whether it be a small business entity or a multi-building corporate campus our team of expert PABX technicians and project managers are carefully trained to manage your PBX relocation.

Our Professional Services include

  • Cabling and re-cabling businesses
  • Assisting in dealing with Telkom/VoIP Suppliers
  • Assisting in PABX number porting
  • Assisting in the PBX planning process, ensuring maximum uptime
  • Rehanging and reprogramming after moving a PBX.
  • And much more

Got questions? Contact our experts today.

South Africa Map Outline

We service the following locations in South Africa

Western Cape: Cape Town, Belville, Paarl, Stellenbosch, Somerset West, Vredendal, Hout Bay, Green Point, Bloubergstrand, Durbanville, Melkbosstrand.
Eastern Cape: Port Elizabeth, Knysna, East London, George.
Kwa-Zulu Natal: Durban, Pinetown, Ladysmith, Newcastle, Ballito, Port Shepstone, Pietermaritzburg, Umhlanga, Westville, Hillcrest, Amanzimtoti.
Gauteng: Johannesburg, Vereeniging/Vaal, Sandton, Midrand, Pretoria, Centurion, Randburg, Roodepoort, Germiston, Alberton, Edenvale, Menlo Park.
Free State: Bloemfontein, Welkom, Bethlehem.
Mpumalanga: Witbank, Nelspruit.
Northern Cape: De Aar, Kimberley, Repra (Upington Area).
North West: Klerksdorp, Mafikeng.
Limpopo: Phalaborwa, Polokwane/Pietersburg.
Outside South Africa: Botswana, Zimbabwe, Swaziland, Namibia, Mozambique.

What Our Customers Say

“Once we approved the installations we were kept up to date daily with the levels of progress on our various sites and were very impressed with the final installation”

Spear Properties


Get In Touch

Head Office

19 Trinity Close
Cambridge Commercial Park

Tel: 086 001 8500

Email:  info@unitedtelecoms.net

6 Edison Way
Century City
Cape Town

Tel: 086 001 8500

Email:  info@unitedtelecoms.net

12 Sookhai Place
Derby Downs Office Park

Tel: 086 001 8500

Email:  info@unitedtelecoms.net

We're the experts so that you don't need to be!

icon for VoIP phone system beginner's guide

PBX Phone System
Beginner's Guide

hosted PBX resources icon

Voice & Hosted PBX

PABX installation icon

PABX Relocation and

PBX phone system resources/blog icon

PBX Phone System