LTE & Fibre VoIP Packages South Africa

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Flexible and scalable VoIP packages tailored to your needs.

VoIP package enquiry

Choose a business VoIP package from a service provider you can trust

We understand the unique needs of businesses operating in South Africa that face unique telecommunications and data supply challenges.

United Telecoms was born in 1985 out of the need for reliable and cost-effective Business solutions.

Today, over 3000 businesses throughout South Africa have chosen United Telecoms to deliver PBX, PABX and VoIP solutions that meet the exact communication demands of their business in an ever-evolving business telephony environment.

Contact our friendly team of experts to get assistance implementing the best calling solution for your business.

086 001 8500 011 239 8720
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VoIP phone system with VoIP package

What is a VoIP package?

A VoIP package usually includes bundled minutes, a set number of extensions, and access to other features that enable you to make and receive calls over the internet.

Businesses can select from a number of VoIP plans to suit their team size and communication needs. A reliable VoIP provider will help you determine the ideal package to suit the demands of your business and workflow.

United Voice can be installed on your existing VoIP (enabled) PBX or we can supply you with a modern VoIP phone, or virtual softphone extension.

Contact us to submit your VoIP enquiry today.

VoLTE Packages

United Voice provides affordable and scalable VoIP over LTE solutions. LTE VoIP makes use of innovative and highly flexible 4G and 5G VoIP technology to transmit crystal clear voice calls over a broadband data connection.

Our LTE VoIP packages can be installed as a new PABX system or integrated with your existing PBX system (depending on your original supplier and on-site infrastructure).

VoLTE Packages Include:

Fibre VoIP Packages

Our VoIP Fibre packages allow businesses to utilise their existing fibre connection to transmit clear business VoIPcalls. Utilising high-speed fibre allows your VoIP solution to offer increased stability and exceptional call quality.

Fibre VoIP can be installed as a brand new communication solution, or integrated with existing PBX systems depending on your on-site infrastructure and current setup

United Voice VoIP over Business Fibre – Lite

United Voice FTTB – Lite Packages Include:

United Voice FTTB – Premium

Our United Voice Fibre to the Business (FTTB) Premium packages offer a managed service to ensure optimal uptime and that any issues are rectified fast by a dedicated member of our team.

United Voice FTTB – Premium Packages Include:

What you need to get started with United Voice:

Reliable internet connection

A high-quality, stable internet connection (Fibre or LTE) is the backbone of any VoIP system. Since VoIP calls are facilitate over the internet, a reliable connection ensures clear calls and minimal disruptions.

VoIP package icon

VoIP package

Choosing the right VoIP package is crucial for meeting your business needs. Packages vary in terms of features, call rates, and additional services. Make sure to select one that aligns with your budget and business needs.

VoIP package icon

Softphone extension

A softphone extension is software that allows you to make calls directly from your computer or mobile device. This is a flexible and convenient option, particularly for remote or mobile employees, as it eliminates the need for a physical phone.

VoIP phone for VoIP package

IP PBX IP Phones & peripherals

An IP PBX (Private Branch Exchange) is the switchboard for your VoIP system, connecting calls between VoIP users and external lines. IP Phones and peripherals like headsets can also be part of your setup, depending on your preferences

Already have a router and want a VoIP package? You need United Voice Access

If you already have a business fibre, LTE, or other Wireless internet connection and are

Just looking for VoIP services, United Voice Access is the solution for you.

United Voice Access is our VoIP service (SIP account) providing VoIP service over an existing internet connection.

United Voice Access is priced from R150 ex VAT per month (subject to a once-off installation fee) and includes the following:

get more info

United Voice Access Includes:

Benefits of VoIP Packages for businesses & home offices

VoIP packages provide a range of benefits for businesses of all sizes.

From saving customers the cost of complex hardware installation, reduced call rates, providing remote accessibility, scalability, hassle free maintenance and more – there are many reasons to switch to VoIP to manage your company communications efficiently.

Explore the benefits of our VoIP packages and contact us to find the right VoIP solution for your business.

Do you need VoIP phones?

VoIP phones enable your company to manage calls and benefit from a range of standard and advanced communication features. Many companies like the idea of a standalone desk phone for employees.

While your VoIP solution can be integrated with softphone applications that work with smartphones and other devices, existing and new VoIP phones can also be integrated with your solution and enable you to manage communications using the physical handsets with which your company is already comfortable.

Explore VoIP Phones
Yealink T31G VoIP desk phone
Yealink T33G VoIP desk phone
Yealink W53P VoIP cordless handset

More information on VoIP packages

Internet connectivity and speed

Our VoIP service relies on a high-quality internet connection such as Fibre, LTE or Wireless to handle calls effectively. Quality of the broadband internet connection is critical. Our team of solutions experts are on hand to guide you in this matter.

Voice Quality

Voice quality is subject to the stability and speed of your internet connection, and the congestion of your network, which is why we often recommend using data connections that are exclusively used for voice and are uncontended with other data reliant activities. We have solutions to just about every voice quality issue these days.

Best effort service vs managed service

ADSL, 3G, 4G, LTE, LTE-A, Fixed LTE, 5G, Fibre to the Home, Fibre to the Business Lite are all best effort services.

Best effort service means there is no guarantee provided on the speed in which data will be delivered or the quality of the data when it is transmitted since the network is being shared with other users. The services provided are dependent on the current traffic load. Best effort services are typically more cost effective and work very well – think of your Smartphone connection – but are not guaranteed services

A dedicated or managed internet service is not shared with other users and can therefore provide a continuous level of service to all users on the network.

Our Lite offerings are based on a best effort service which suits most businesses, however, should you be concerned about network congestion and call quality, our Premium packages provide a managed service to ensure optimal quality.

Frequently asked questions about VoIP packages in South Africa

Apart from the fact that VoIP is significantly cheaper than traditional phone lines, VoIP comes with a host of other benefits including:

  • complete scalability,
  • quick and easy deployment,
  • value-added features,
  • mobility, and
  • the ability to keep your number.

VoIP has historically received a bad reputation caused by multiple suppliers providing poor VoIP implementations over the past 15 years. Business grade VoIP is not to be confused with your standard, free VoIP packages such as Skype and WhatsApp. Business grade VoIP offers far better call clarity, quality and reliability which is why more than 50 000 businesses in South Africa have switched to VoIP. Find out more on why you should make the switch to VoIP and VoIP value added services.

Yes you can use your landline number when you switch to VoIP. You can port any geographic landline number from an existing service provider to your new VoIP service provider.

Our landline to VoIP number porting guide explores each step in detail, and you can also contact our team for expert guidance from start to finish.

VoIP (Voice over Internet Protocol) services are cheaper than landline phone systems as they reduce the costs associated with line rentals, installation, maintenance and reduced call rates for local and internal calls. In addition, free calls to company extensions are usually available.

The factors that affect the cost of your VoIP package can include your network plan (LTE or Fibre), the number of extensions/users required, the type of phone system setup, your calling habits and more.

You can explore our post 5 factors that influence the price of VoIP packages in South Africa if you are interested in learning more about these considerations. You can also contact us for expert advice today.

Our VoIP packages start from as little as R150 p/m with United Voice Access (requires router) and our FTTB VoIP packages start from R430p/m.

Yes, we will integrate any PBX onto our United Voice VoIP service using a gateway or you can upgrade, purchase or rent a VoIP enabled PBX system from United Telecoms.

Yes, United Voice routes all call types including mobile, regional, national and international calls.

United Telecoms will conduct desktop and on-site feasibility studies in your area and confirm feasibility results with you. These days there are not many sites that cannot be connected.

The right voice connectivity is crucial to ensuring your business’s VoIP calls are of the highest quality. We recommend only running VoIP over 4G LTE, Fibre or Wireless connections. Find out more about connectivity services.

Got questions? Contact our experts today.

CONTACT THE EXPERTS GET A QUOTE
South Africa Map Outline

We service the following locations in South Africa

Western Cape: Cape Town, Belville, Paarl, Stellenbosch, Somerset West, Vredendal, Hout Bay, Green Point, Bloubergstrand, Durbanville, Melkbosstrand.
Eastern Cape: Port Elizabeth, Knysna, East London, George.
Kwa-Zulu Natal: Durban, Pinetown, Ladysmith, Newcastle, Ballito, Port Shepstone, Pietermaritzburg, Umhlanga, Westville, Hillcrest, Amanzimtoti.
Gauteng: Johannesburg, Vereeniging/Vaal, Sandton, Midrand, Pretoria, Centurion, Randburg, Roodepoort, Germiston, Alberton, Edenvale, Menlo Park.
Free State: Bloemfontein, Welkom, Bethlehem.
Mpumalanga: Witbank, Nelspruit.
Northern Cape: De Aar, Kimberley, Repra (Upington Area).
North West: Klerksdorp, Mafikeng.
Limpopo: Phalaborwa, Polokwane/Pietersburg.
Outside South Africa: Botswana, Zimbabwe, Swaziland, Namibia, Mozambique.

What Our Customers Say

“Once we approved the installations we were kept up to date daily with the levels of progress on our various sites and were very impressed with the final installation”

Spear Properties

MORE TESTIMONIALS

Get In Touch

Head Office

19 Trinity Close
Cambridge Commercial Park
Paulshof
Sandton

Tel: 086 001 8500

Email:  [email protected]

6 Edison Way
Century City
Cape Town

Tel: 086 001 8500

Email:  [email protected]

12 Sookhai Place
Derby Downs Office Park
Westville

Tel: 086 001 8500

Email:  [email protected]

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