Affordable & Reliable Cloud PBX & VoIP solutions in the Western Cape

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Our cloud PBX & VoIP Packages in the Western Cape provide numerous benefits

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A Trusted Cloud PBX & VoIP provider in the Western Cape

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Google reviews rating 4.7 out of 5 stars for United Telecoms ZA
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Hellopeter reviews rating 4.3 out of 5 stars for United Telecoms ZA

United Telecoms was born in 1985 out of the need for reliable and cost-effective business telephony solutions. We are a leading provider of business telephony solutions throughout the Western Cape and South Africa. 

We provide businesses with phone system solutions that meet the exact demands of their business communications.

Our VoIP packages are adapted to meet the needs of small medium and large teams. We cater for VoIP over Fibre and VoIP over LTE solutions as well as a range of PBX and cloud PBX solutions. 

  • Cape Town 
  • Bellville  
  • Paarl
  • Stellenbosch
  • Somerset West
  • Vredendal
  • Hout Bay
  • Green Point
  • Bloubergstrand
  • Durbanville
  • Melkbosstrand
  • Hermanus
  • Clanwilliam
  • Vredenburg
  • Gansbaai
  • Beaufort West
  • Oudtshoorn
  • George
  • Knysna
  • Mossel Bay
  • Still Bay
  • Swellendam
  • Laingsburg
  • Bredasdorp
  • Robertson
  • Tulbagh
  • Malmesbury
  • Franschoek
  • Worcester
  • Simons Town
  • Milnerton
  • Belvlle
  • Pringle Bay
  • Gordons Bay
  • Fish Hoek
  • Muizenberg
  • Century City
  • And more…


Contact us to find a quality VoIP solution for your business. You can also reach out to our Cape Town office using the contact numbers below or using our email address ([email protected]).

086 001 8500 021 551 8000
Yealink T33G VoIP desk phone

What is United Voice?

There are many reasons to switch to VoIP and reap the benefits that it has to offer your business communications. 

From reduced call rates, remote accessibility, scalability, hassle-free maintenance and more – a VoIP system can provide a wide range of benefits and help you manage company communications more effectively.

United Voice can be installed on your existing VoIP (enabled) PBX or we can supply you with a modern VoIP phone and VoIP software.

Benefits of United Voice VoIP Packages 

There are many reasons to switch to VoIP and reap the benefits that it has to offer your business communications. 

From reduced call rates, remote accessibility, scalability, hassle-free maintenance and more – a VoIP system can provide a wide range of benefits and help you manage company communications more effectively.

Explore the benefits of our VoIP packages and contact us to find the right VoIP solution for your business.

Explore VoIP Benefits

VoIP Solutions in the Western Cape

United Telecoms is a trusted VoIP service provider for businesses across various areas in the Western Cape. 

We provide high-quality, affordable and scalable VoIP packages with numerous features for managing communications, including remote functionality and accessibility, virtual switchboarding, call recording and more. You can also keep your existing phone number, or select a new local or non-geographic number  

We utilise fibre and LTE networks to provide high-quality VoIP solutions in regions such as Cape Town, Bellville, Paarl, Stellenbosch, Somerset West, Vredendal, Hout Bay, Green Point, Blougbergstand, and more.

Explore our VoIP solutions for clients in the Western Cape including VoIP over LTE and VoIP over Fibre packages.

VoIP over LTE Packages in the Western Cape

LTE VoIP relies on fast and highly flexible 4G and 5G VoIP technology to provide crystal clear voice calls over a broadband data connection. A friendly expert from our team will assess the LTE coverage within your region in the Western Cape and whether you are within our service areas. We will also take into account the required functionality and features you need to manage your business voice communications.  We offer 3 VoIP over LTE packages, United Voice Lite (1-8 users), Essential (9-15 users) and Pro (16-30+ users) to match your voice communication needs and team size. Our VoIP over LTE packages include:

The United Voice LTE VoIP service can be installed as a new PABX solution or integrated with your existing PBX system (depending on your original supplier and on-site infrastructure).Explore our pricing for VoIP over LTE in the Western Cape and contact us for answers to any queries you may have about your custom VoIP solution.

VoIP over Fibre Packages in the Western Cape

Looking for increased stability and exceptional call quality? Choose a VoIP over Fibre solution and use your existing fibre network to facilitate business voice communications. Our friendly team of experts will help you find the right VoIP over Fibre solution, assessing your network speed, the requirements of your solution and whether you are within our service areas for VoIP over Fibre in the Western Cape. We provide 2 VoIP over Fibre packages, United Voice FTTB Lite (best effort service) and United Voice FTTB Premium (managed service) ranging from 20mbps uncapped to 100mbps uncapped, and include:

Integrate VoIP over Fibre with an existing PBX system (depending on your on-site infrastructure and current phone system), or have it installed as a brand-new solution.Explore our pricing for fibre VoIP in the Western Cape and contact us if you have queries about your custom VoIP solution.

Cloud PBX phone systems and packages in the Western Cape

While VoIP is the core technology that facilitates voice calls using a data connection, Cloud PBX is responsible for all functionalities associated with a business phone system. Cloud PBX systems (also referred to as hosted PBX systems) are managed entirely, off-premise, in the cloud and accessed via the internet. Utilise the features of your phone system using the cloud, rather than relying on bulky and expensive traditional PBX hardware. Your hosted PBX system can be paired with IP phones, headsets and other peripherals for managing communications.We provide cloud PBX packages within our service areas in the Western Cape, with 3 options price per extension per month and tailored to meet the requirements of different types of businesses. The features we offer include: 

Cloud phone system solutions provide businesses of all sizes with a wide range of benefits that allow them to streamline workflows and voice communications company-wide.United Telecoms’ Cape Town office assists businesses within our service areas in the Western Cape which include Cape Town, Green Point, Hout Bay, Somerset West, Bellville, Paarl, Stellenbosch, Hout Bay, Bloubergstrand and more. Contact us to find out more.

Improve business communication & collaboration with our feature-rich softphone extension

United Voice Classic Softphone extension which provides a range of useful features to improve a company’s communication within its team and with its customers. UVC Classic includes a wide range of features that provide businesses with unified workflows and communication. It is available on all leading desktop operating systems. Our UVC mobile app is also available for team members on the move, allowing you to take your business communications with you when leaving the office while benefiting from many of Softphone Extension’s features. 

Features include:

Explore our UVC Softphone extension.

Explore United Voice LTE Packages

What you need to get started with United Voice:

LTE or Fibre internet connection

An active connection (such as Fibre or LTE) needs to be set up at your premises as it will be used as the backbone of your VoIP solution.

Network speed and competition for bandwidth between devices on the same network are also key considerations.

Contact  our Cape Town office to get advice about your VoIP solution in the Western Cape.

Software

VoIP software for PCs, laptops, or mobile devices.

VoIP software enables businesses to manage telecommunications effectively by using powerful cloud PBX features. 

The right VoIP software solution provides an intuitive user experience and a feature-rich suite of tools for managing business communications.

Explore our UVC softphone extension, its features, as well as compatible operating systems and integrations.

telephone

Peripherals for making calls 

You may decide that your organisation needs physical IP phones as well as VoIp software to maange communications. 

IP phones provide a range of benefits for managing specific call management features and models be selected to suit your  preferences. 

Contact us to find the right IP phones in the Western Cape that match your exact requirements.

Have a router and want VoIP? You need United Voice Access

wifi-router

United Voice Access is the solution for you if you already have fibre, LTE or another wireless broadband connection.

United Voice Access is our VoIP service (SIP account) providing VoIP service over an existing internet connection.We can provide gateways which offer VoIP connectivity to any existing PBX Phone System.

United Voice Access is priced from R150 ex VAT per month (subject to a once-off installation fee) and includes the following:

yealink sip t31g VOIP phone

VoIP-ready PBX phones in the Western Cape

You can use VoIP with softphone applications available for desktop and mobile devices, or use physical IP phones (such as desk phones or wireless phones) depending on your preferences. 

Depending on your preferences, VoIP can be paired with IP handsets and peripherals to help you manage many standard and advanced communication features. 

We offer a range of IP phones to match the exact requirements of your VoIP solution. Explore options such as Yealink phones and wireless IP phone systems, and contact us for expert advice about your custom VoIP solution.

Contact us to get advice from a friendly expert on our team if you have any questions.

Explore IP phones

Frequenty Asked Questions

We provide VoIP over Fibre and VoIP over LTE packages within our service areas in the Western Cape:

  • Cape Town 
  • Bellville  
  • Paarl
  • Stellenbosch
  • Somerset West
  • Vredendal
  • Hout Bay
  • Green Point
  • Bloubergstrand
  • Durbanville
  • Melkbosstrand
  • And more…

Our VoIP solutions adapt to meet the exact requirements of small, medium and large teams. Contact our Cape Town office to get a quote for your custom VoIP solution for businesses in the Western Cape.

Before selecting a VoIP package, a business should keep a few considerations in mind to ensure their VoIP solution meets their exact requirements. 

Existing telephone infrastructure & requirements for your voice communication system 

When installing a VoIP solution, consider your existing phone system setup and network configuration. 

Small businesses may only require a Fibre or LTE network connection, a VoIP phone for a single user, or make use of a softphone application for managing voice communications.

Large businesses may integrate VoIP with an on-premise PBX, VoIP phones and peripherals (like wireless headsets) and/or utilise a smartphone app to manage communications (internal and external).

Established businesses may also already have a more custom LTE or Fibre network setup which will need to be considered. 

VoIP service provider
We recommend reading our post about how to choose the right VoIP service provider in SA where we fully unpack the benefits of VoIP for businesses and the key considerations you should keep in mind. 

To summarise, you should enquire about a VoIP service provider’s network design and redundancies, after-sales or technical support, customer reviews, terms and conditions, and level of security, while also considering your business’ communication demands and existing phone system infrastructure.

We also suggest exploring our post that covers how to choose the right VoIP package for your business. It covers all critical considerations including everything from network connectivity and concurrent call volume to software integrations, installation costs and more.

Got questions? Contact our experts today.

CONTACT THE EXPERTS GET A QUOTE
South Africa Map Outline

We service the following locations in South Africa

Western Cape: Cape Town, Belville, Paarl, Stellenbosch, Somerset West, Vredendal, Hout Bay, Green Point, Bloubergstrand, Durbanville, Melkbosstrand.
Eastern Cape: Port Elizabeth, Knysna, East London, George.
Kwa-Zulu Natal: Durban, Pinetown, Ladysmith, Newcastle, Ballito, Port Shepstone, Pietermaritzburg, Umhlanga, Westville, Hillcrest, Amanzimtoti.
Gauteng: Johannesburg, Vereeniging/Vaal, Sandton, Midrand, Pretoria, Centurion, Randburg, Roodepoort, Germiston, Alberton, Edenvale, Menlo Park.
Free State: Bloemfontein, Welkom, Bethlehem.
Mpumalanga: Witbank, Nelspruit.
Northern Cape: De Aar, Kimberley, Repra (Upington Area).
North West: Klerksdorp, Mafikeng.
Limpopo: Phalaborwa, Polokwane/Pietersburg.
Outside South Africa: Botswana, Zimbabwe, Swaziland, Namibia, Mozambique.

What Our Customers Say

“Once we approved the installations we were kept up to date daily with the levels of progress on our various sites and were very impressed with the final installation”

Spear Properties

MORE TESTIMONIALS

Get In Touch

Head Office

19 Trinity Close
Cambridge Commercial Park
Paulshof
Sandton

Tel: 086 001 8500

Email:  [email protected]

1st Floor
Block C
Cnr Bosmansdam & Ratanga Rd
Milnerton

Tel: 086 001 8500

Email:  [email protected]

12 Sookhai Place
Derby Downs Office Park
Westville

Tel: 086 001 8500

Email:  [email protected]

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