Small Business PBX Phone Systems in South Africa

hellopeter reviews - corner banner

Feature-rich PBX systems for small business, ideal for 2 to 5 users.

Enquire Now

A trusted provider of PBX phone systems for small businesses in South Africa

Map of South Africa
Google reviews rating 4.7 out of 5 stars for United Telecoms ZA
Facebook reviews rating 4.4 out of 5 stars for United Telecoms ZA
Hellopeter reviews rating 4.3 out of 5 stars for United Telecoms ZA

United Telecoms was born in 1985 out of the need for reliable and cost-effective business telephony solutions.

We are a leading provider of business telephony solutions throughout the Western Cape and South Africa.

Western Cape: Cape Town, Belville, Paarl, Stellenbosch, Somerset West, Vredendal, Hout Bay, Green Point, Bloubergstrand, Durbanville, Melkbosstrand.
Eastern Cape: Port Elizabeth, Knysna, East London, George.
Kwa-Zulu Natal: Durban, Pinetown, Ladysmith, Newcastle, Ballito, Port Shepstone, Pietermaritzburg, Umhlanga, Westville, Hillcrest, Amanzimtoti.
Gauteng: Johannesburg, Vereeniging/Vaal, Sandton, Midrand, Pretoria, Centurion, Randburg, Roodepoort, Germiston, Alberton, Edenvale, Menlo Park.
Free State: Bloemfontein, Welkom, Bethlehem.
Mpumalanga: Witbank, Nelspruit.
Northern Cape: De Aar, Kimberley, Repra (Upington Area).
North West: Klerksdorp, Mafikeng.
Limpopo: Phalaborwa, Polokwane/Pietersburg.
Outside South Africa: Botswana, Zimbabwe, Swaziland, Namibia, Mozambique.

We provide on-premise PABX solutions to match the needs of all types of businesses from small businesses with localised operations, to enterprises operating across multiple provinces in South Africa.

Contact us to find a quality PABX solution for your business. You can reach out to our national office using the contact number below or click on “chat now” in the bottom right-hand corner of this page to speak to an expert live.

Contact us 086 001 8500
yealink cordless handset and IP PBX

What is a small business phone system?

A small business phone system is designed to accommodate the communications needs of smaller organisations. 

Modern PBX systems for small businesses offer a wide range of features while remaining affordable and scalable.

In the past, complex hardware was required to implement standard and advanced features, however, today an IP PBX or cloud phone system can provide a small business with a comprehensive PBX solution.

Contact us to find the ideal PBX solution for your business.

Features of small business PBX systems & home offices

Small business phone systems provide a wide range of features to help your organisation streamline and enhance its communications. 

Whether you’re looking for call transfer, call recording or voicemail, or complete unified communications functionality – our telephony solutions offer a range of features to fit your needs. 

Explore some of the key features of our PBX solutions, and contact us for expert advice implementing the right phone system for your small business.

Manage small business communications with on-premise, hybrid or cloud PBX

There are a variety of options available for small businesses seeking the right phone system to manage their internal and external communications. 

Each analogue PBX, hybrid IP PBX and cloud hosted PBX system comes with its own capabilities, costs and requirements for installation. 

Let’s explore some of the PBX solutions available for small business. Contact us to find the perfect solution for managing your company communications. 

On-premise analogue and hybrid IP PBX systems for small businesses

On-premise phone systems include analogue PBX systems, which rely on traditional phone lines, or hybrid PBX systems, which rely on phone lines and an IP network.

We assist with fresh installations, reinstallations, upgrades and downscaling of analogue PBX systems, as well as implementing hybrid IP PBX systems. 

Each analogue and hybrid PBX system can be tailored to suit your exact requirements and support a range of features. 

Get in touch for expert advice on implementing the right phone system for your small business.

Contact Us
desk phone and IP PBX yealink

Cloud PBX solutions for small businesses

Cloud PBX, also known as hosted PBX, phone systems, offer businesses the benefits of IP telephony without the need for on-premise hardware. 

Cloud PBX systems rely on a business’s internet connection/network, reducing costs associated with line rentals, the complex installation of physical hardware, call rates and more. 

Plus hosted PBX systems are feature-rich, offering a range of standard and advanced features for managing voice communications. You can also keep your landline number when moving to cloud PBX. 

Contact us for expert advice on implementing the right hosted PBX system for a small business.

Cloud-hosted PBX systems

Purchase options for small business PBX systems

To help you manage your business’ budget and cashflow, United Telecoms offers businesses purchase options via EFT or rental over a fixed term. 

Outright purchases via EFT allow businesses to own their hardware right away and save on the overall cost of the system.

PBX rentals offer small businesses the opportunity to avoid larger once-off payments and can provide more flexibility for upgrades or expansions, and maintenance.

PABX rental terms are available for 12 – 60 months depending on your needs and budget. Short-term rental options are available. 

Contact one of our expert consultants to learn more about our pricing and purchase options for business phone systems.

Contact us

Requirements for PBX phone system installation

The type of business phone system you implement, whether it’s a traditional PBX, IP PBX, or Cloud PBX solution, will affect your requirements for installation. 

Let’s dive into some of the essential requirements for installing types of PBX systems. Visit our PBX installation page for more detail or contact us. 

Required for analogue/traditional phone systems, and hybrid PBX systems. The number of phone lines required will depend on the number of users required.

For analogue PBX systems and hybrid PBX systems, a PBX main unit and other important hardware components are required.

Desk Phones and base stations for cordless handsets need to be connected to your PBX system, using cabling that must be laid out correctly within your premises. The extent of your cabling requirements may vary if you plan on installing a cloud-based phone solution.

Location is important as it may influence the type of business phone system and network solution that are best for managing your communications. If implementing a VoIP phone system, your coverage in a specific location may determine whether you need to rely on LTE or Fibre to facilitate communications.

Businesses may need to have existing PBX handsets or purchase new handsets, which can be analogue, digital, or IP phones, to help them manage communications Handsets and peripherals need to be selected based on their compatibility with your system and their capabilities for managing voice communications.

View our guide to selecting a PBX business telephone system and explore the 5 Factors That Influence PBX System Price In South Africa for more information.

Have You Asked These Questions?

  • Is the solution for a single physical location or multiple locations?
  • What connectivity is available to run services such as VOIP and Video Conferencing?
  • How many users would need BYOD device connectivity or mobile office connectivity?
  • Is call centre functionality required?
  • Do you require a hosted solution or an on-premise solution?
  • Will features like Telephone Management Reporting be required?

Frequently asked questions about on-premise PABX systems for small businesses

Finding the best phone system for your small business depends on your desired number of phone users/seats, future scalability, desired features like call transfer, auto attendant, and VoIP, voicemail, and budget considerations. Assess your options, including on-premise PBX, hybrid, and cloud systems, to determine the most suitable solution for your unique requirements and financial constraints. Advanced features may incur additional costs. Contact a specialist at United Telecoms for assistance in selecting the ideal system for your business.

The cost of a phone system for a small business varies depending on the type and features chosen. To gain insights and price estimates for small PBX systems with 1-20 extensions, read our article on the Ultimate Guide To PBX/PABX Systems In South Africa. Contact us for help finding the perfect PBX solution for your organisation.

Got questions? Contact our experts today.

CONTACT THE EXPERTS GET A QUOTE
South Africa Map Outline

We service the following locations in South Africa

Western Cape: Cape Town, Belville, Paarl, Stellenbosch, Somerset West, Vredendal, Hout Bay, Green Point, Bloubergstrand, Durbanville, Melkbosstrand.
Eastern Cape: Port Elizabeth, Knysna, East London, George.
Kwa-Zulu Natal: Durban, Pinetown, Ladysmith, Newcastle, Ballito, Port Shepstone, Pietermaritzburg, Umhlanga, Westville, Hillcrest, Amanzimtoti.
Gauteng: Johannesburg, Vereeniging/Vaal, Sandton, Midrand, Pretoria, Centurion, Randburg, Roodepoort, Germiston, Alberton, Edenvale, Menlo Park.
Free State: Bloemfontein, Welkom, Bethlehem.
Mpumalanga: Witbank, Nelspruit.
Northern Cape: De Aar, Kimberley, Repra (Upington Area).
North West: Klerksdorp, Mafikeng.
Limpopo: Phalaborwa, Polokwane/Pietersburg.
Outside South Africa: Botswana, Zimbabwe, Swaziland, Namibia, Mozambique.

What Our Customers Say

“Once we approved the installations we were kept up to date daily with the levels of progress on our various sites and were very impressed with the final installation”

Spear Properties

MORE TESTIMONIALS

Get In Touch

Head Office

19 Trinity Close
Cambridge Commercial Park
Paulshof
Sandton

Tel: 086 001 8500

Email:  [email protected]

1st Floor
Block C
Cnr Bosmansdam & Ratanga Rd
Milnerton

Tel: 086 001 8500

Email:  [email protected]

12 Sookhai Place
Derby Downs Office Park
Westville

Tel: 086 001 8500

Email:  [email protected]

We're the experts so that you don't need to be!

icon for VoIP phone system beginner's guide

PBX Phone System
Beginner's Guide

hosted PBX resources icon

Voice & Hosted PBX
Resources

PABX installation icon

PABX Relocation and
Reinstallation

PBX phone system resources/blog icon

PBX Phone System
Resources