Wireless phone systems for home and business environments

A wireless office phone system is a more flexible PBX solution, offering a wide range of benefits and reducing the need for complex cabling associated with on-premise analogue phone systems.

While cloud-hosted PBX systems may reduce the need for physical handsets entirely, some organisations prefer to have physical handsets that they use to manage voice communications.

Wireless PBX systems provide a “best of both worlds” solution and allow businesses to manage calls using wireless handsets, reap the benefits of VoIP and enjoy fast, easy deployment company-wide.

Wireless handsets are connected to your network using access points or DECT base stations and provide a flexible solution that allows you to manage calls around the office.

When implementing the right business phone system, it’s important for organisations to consider their needs while also assessing their existing phone system design and network infrastructure.

Generally, businesses can rely on either an on-premise, analogue PBX system, Cloud PBX system, or hybrid PABX system to manage their voice communications. Each telephony solution will follow a different set of challenges for installation

A business’ team size will also influence the number of extensions they require, and usage patterns which are also key considerations that can influence installation and ongoing costs.

Read our guides to PBX systems in South Africa and VoIP phone systems and explore the benefits of VoIP lines vs analogue lines to find out more. You can also contact us for expert advice to help you implement the best telephony solution for your business.

Try to important to keep these key points in mind:

• Network environment and speed: Your internet connection will need to be reliable and fast enough to handle transporting voice data along with other data used by other devices on the same network. If you’re worried about data transfers competing for bandwidth on the same network, consider implementing VLAN.
• Proximity to access points and/or base stations: Wireless phones will connect to your access points, either directly or using base stations. The distance between handsets and these devices needs to be considered carefully when installing a wireless phone system.
• Number of handsets: Depending on the size of your team and solution you may require a number of handsets which will connect to access points and/or base stations. Your number of handsets and concurrent calls will need to align with the speed and stability of your network and be supported by your base station which connects to a limited number of handsets.
• Required features: As wireless PBX systems typically rely on VoIP technology, they can benefit from a range of VoIP features – including call recording, voicemail, call transfer, auto-attendant and more. Discuss the features your business will use to manage its voice communications with your phone system provider to ensure you have everything you need.

Wireless PBX systems present the option of same-day installation, with lower costs and without compromising on quality when the system is implemented properly.

Cabling and network points associated with other types of phone systems are often expensive and time-consuming to install and may require site surveys and other installation-related costs.

Wireless phone systems are also easy to configure and often support auto-provisioning modes and software solutions for mass deployment. This makes implementing a company-wide communication solution even easier.

A wireless PBX system is also easy to move and reinstall with almost zero hassles, providing plug-and-play simplicity.

A cordless phone utilises radio frequency transmission instead of physical wiring to connect to your analogue or VoIP phone system and phone line (such as a copper landline or a virtual VoIP line).

A cordless handset typically relies on DECT or PHS to connect to a base station which bridges the gap between handsets, your PBX system and your virtual or physical phone line.

Some wireless phones may be able to connect directly to access points and rely on your internet connection and VoIP technology to facilitate calls.

It takes between 4 days and 2 weeks to port the number across to our network, however we will ensure you have uninterrupted voice services during this time.