Business Phone System for SA Businesses
Cloud PBX Info: Features, Pricing & More
Cloud Call Centre Solutions
What United Offers You
LTE & Fibre VoIP Packages South Africa
Flexible and scalable VoIP packages tailored to your needs.
Select a VoIP package that suits your business size and needs.
Flexible month-to-month and fixed term VoIP packages
Keep your existing phone number OR
choose a new local or non-geographic number
Reliable, modern replacement to copper landlines
Increased call capacity at no additional costs
Crystal clear voice at reduced costs
Choose a business VoIP package from a service provider you can trust
We understand the unique needs of businesses operating in South Africa that face unique telecommunications and data supply challenges.
United Telecoms was born in 1985 out of the need for reliable and cost-effective Business solutions.
Today, over 3000 businesses throughout South Africa have chosen United Telecoms to deliver PBX, PABX and VoIP solutions that meet the exact communication demands of their business in an ever-evolving business telephony environment.
Contact our friendly team of experts to get assistance implementing the best calling solution for your business.
What is a VoIP package?
A VoIP package usually includes bundled minutes, a set number of extensions, and access to other features that enable you to make and receive calls over the internet.
Businesses can select from a number of VoIP plans to suit their team size and communication needs. A reliable VoIP provider will help you determine the ideal package to suit the demands of your business and workflow.
United Voice can be installed on your existing VoIP (enabled) PBX or we can supply you with a modern VoIP phone, or virtual softphone extension.
Contact us to submit your VoIP enquiry today.
VoLTE Packages
United Voice provides affordable and scalable VoIP over LTE solutions. LTE VoIP makes use of innovative and highly flexible 4G and 5G VoIP technology to transmit crystal clear voice calls over a broadband data connection.
Our LTE VoIP packages can be installed as a new PABX system or integrated with your existing PBX system (depending on your original supplier and on-site infrastructure).
United voice lite
R430
per month, excluding VAT
1 - 8 Users
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United Voice Essential
R640
per month, excluding VAT
9 - 15 Users
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United Voice Pro
R1 190
per month, excluding VAT
16 - 30 Users*
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VoLTE Packages Include:
LTE Voice Router and Sim Card
The United Voice Service
Choose a Number or Keep Your Existing One
Unlimited Remote Support
VoIP Monitoring Services
Telephone Management System
Once-Off Installation Fee Applies
24 Month Contract
Fibre VoIP Packages
Our VoIP Fibre packages allow businesses to utilise their existing fibre connection to transmit clear business VoIPcalls. Utilising high-speed fibre allows your VoIP solution to offer increased stability and exceptional call quality.
Fibre VoIP can be installed as a brand new communication solution, or integrated with existing PBX systems depending on your on-site infrastructure and current setup
United Voice VoIP over Business Fibre – Lite
25Mbps Uncapped
From R899
per month, excluding VAT
50Mbps Uncapped
From R1,149
per month, excluding VAT
100Mbps Uncapped
From R1,349
per month, excluding VAT
United Voice FTTB – Lite Packages Include:
Uncapped and Symmetrical
WiFi Router Included
Best Effort Service
The United Voice Service
Choose a Number or Keep Your Existing One
Unlimited Remote Support
VoIP Monitoring Services
Telephone Management System
Free Router Installation
Month to month
United Voice FTTB – Premium
Our United Voice Fibre to the Business (FTTB) Premium packages offer a managed service to ensure optimal uptime and that any issues are rectified fast by a dedicated member of our team.
20Mbps Uncapped
From R1,649
per month, excluding VAT
20Mbps Uncapped
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50Mbps Uncapped
From R2,349
per month, excluding VAT
50Mbps Uncapped
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100Mbps Uncapped
From R3,649
per month, excluding VAT
100Mbps Uncapped
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Add a VLAN
From R649
per month, excluding VAT
Add a VLAN to any package. Includes:
Separates Voice Traffic from Data Traffic
2Mbps or custom VLAN size
Quality of Service (QoS)
30 Concurrent Calls per 1Mbps
Month to month
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United Voice FTTB – Premium Packages Include:
Uncapped and Symmetrical
WiFi or Rack-Mounted Router Included
Managed Service
The United Voice Service
Choose a Number or Keep Your Existing One
Unlimited Remote Support
VoIP Monitoring Services
Telephone Management System
Installation Fee Applies
24 Month Contract
What you need to get started with United Voice:
Reliable internet connection
A high-quality, stable internet connection (Fibre or LTE) is the backbone of any VoIP system. Since VoIP calls are facilitate over the internet, a reliable connection ensures clear calls and minimal disruptions.
VoIP package
Choosing the right VoIP package is crucial for meeting your business needs. Packages vary in terms of features, call rates, and additional services. Make sure to select one that aligns with your budget and business needs.
Softphone extension
A softphone extension is software that allows you to make calls directly from your computer or mobile device. This is a flexible and convenient option, particularly for remote or mobile employees, as it eliminates the need for a physical phone.
IP PBX IP Phones & peripherals
An IP PBX (Private Branch Exchange) is the switchboard for your VoIP system, connecting calls between VoIP users and external lines. IP Phones and peripherals like headsets can also be part of your setup, depending on your preferences
Already have a router and want a VoIP package? You need United Voice Access
If you already have a business fibre, LTE, or other Wireless internet connection and are
Just looking for VoIP services, United Voice Access is the solution for you.
United Voice Access is our VoIP service (SIP account) providing VoIP service over an existing internet connection.
United Voice Access is priced from R150 ex VAT per month (subject to a once-off installation fee) and includes the following:
get more infoUnited Voice Access Includes:
A phone number
Unlimited Remote Support
VoIP Monitoring Services
Telephone Management System
Month to month contract
Benefits of VoIP Packages for businesses & home offices
VoIP packages provide a range of benefits for businesses of all sizes.
From saving customers the cost of complex hardware installation, reduced call rates, providing remote accessibility, scalability, hassle free maintenance and more – there are many reasons to switch to VoIP to manage your company communications efficiently.
Explore the benefits of our VoIP packages and contact us to find the right VoIP solution for your business.
Save up to 60% on your phone bill
VoIP packages are significantly cheaper than traditional landline systems, by reducing the costs associated with line rentals, call rates, hardware, installation, maintenance and more.
Superior call quality
With a high speed and reliable internet connection in place, VoIP packages provide superior call quality. Our team will help you decide on whether to use LTE or Fibre depending on your team size and existing on-site infrastructure.
Keep your existing number
We can port any number from an existing service provider to a VoIP package. Once ported, you can take your number with you wherever you go in the world, ensuring you never lose your number.
Green technology
A VoIP plan provides businesses with a future-facing green communication solution by mitigating the need for physical line installation, plastic phones and lower energy consumption required for running hardware.
Advanced features with no additional hardware
Telephone management systems are a suite of third-party software that is connected to the PABX and tracks the number of inbound and outbound calls made, duration of calls, and time of calls per extension. Reports can be generated to track call patterns and detect abuse. TMS can be added to your PABX upon request. The majority of our phone systems include basic management capabilities.
Increase reliability
United Voice takes advantage of uncontended secure IP networks to ensure VoIP calls are of the highest quality and your business is not vulnerable to copper line theft or electrical damage ensuring minimal downtime is experienced.
Low cost, hassle-free maintenance
With United Voice VoIP packages, the majority of the maintenance is conducted remotely, mitigating costly callout fees and allowing issues to be rectified within minutes.
Scalable as you grow
The inbound and outbound line capacity of our VoIP plans are completely scalable, this allows you to increase the number of VoIP lines available as your business expands.
Take control of your phone bill
With United Voice, you gain access to a free Telephone Management System that enables you to easily view and download various call reports based on real time data including; call type, call duration and call costs.
Remote functionality and accessibility
VoIP solutions enable remote functionality and accessibility, allowing employees to manage calls from regions around the country or across the world, using smartphone mobile or desktop applications.
Do you need VoIP phones?
VoIP phones enable your company to manage calls and benefit from a range of standard and advanced communication features. Many companies like the idea of a standalone desk phone for employees.
While your VoIP solution can be integrated with softphone applications that work with smartphones and other devices, existing and new VoIP phones can also be integrated with your solution and enable you to manage communications using the physical handsets with which your company is already comfortable.
Entry-level Yealink SIP-T31G
R1,008.00 - Outright or R50.00 p/m
per month
HD Voice
5-way local conference
2 line keys with LED
Up to 2 VoIP accounts
Gigabit Ethernet with integrated PoE
Call hold, mute, DND
Call forward, call waiting, call transfer
Includes power cable and network cable
R1 008 outright or R50 per month
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Reception Desk Yealink SIP-T33G
R1,349.00 - Outright or R55.00 p/m
per month
HD Voice
5-way local conference
4 line keys with LED
Up to 4 VoIP accounts
Gigabit Ethernet with integrated PoE
Call hold, mute, DND
Call forward, call waiting, call transfer
Includes power cable and network cable
R1 349 outright or R55 per month
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Cordless Yealink SIP-W53P
R1,969.00 - Outright or R95.00 p/m
per month
HD Voice
3-way local conference
Up to 18 hour talk time
Up to 8 VoIP accounts
Gigabit Ethernet with integrated PoE
Call hold, mute, DND
Call forward, call waiting, call transfer
Includes power cable, network cable and base station
R1 969 outright or R95 per month
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Internet connectivity and speed
Our VoIP service relies on a high-quality internet connection such as Fibre, LTE or Wireless to handle calls effectively. Quality of the broadband internet connection is critical. Our team of solutions experts are on hand to guide you in this matter.
Voice Quality
Voice quality is subject to the stability and speed of your internet connection, and the congestion of your network, which is why we often recommend using data connections that are exclusively used for voice and are uncontended with other data reliant activities. We have solutions to just about every voice quality issue these days.
Best effort service vs managed service
ADSL, 3G, 4G, LTE, LTE-A, Fixed LTE, 5G, Fibre to the Home, Fibre to the Business Lite are all best effort services.
Best effort service means there is no guarantee provided on the speed in which data will be delivered or the quality of the data when it is transmitted since the network is being shared with other users. The services provided are dependent on the current traffic load. Best effort services are typically more cost effective and work very well – think of your Smartphone connection – but are not guaranteed services
A dedicated or managed internet service is not shared with other users and can therefore provide a continuous level of service to all users on the network.
Our Lite offerings are based on a best effort service which suits most businesses, however, should you be concerned about network congestion and call quality, our Premium packages provide a managed service to ensure optimal quality.
Frequently asked questions about VoIP packages in South Africa
Why should I switch to a VoIP package?
Apart from the fact that VoIP is significantly cheaper than traditional phone lines, VoIP comes with a host of other benefits including:
- complete scalability,
- quick and easy deployment,
- value-added features,
- mobility, and
- the ability to keep your number.
VoIP has historically received a bad reputation caused by multiple suppliers providing poor VoIP implementations over the past 15 years. Business grade VoIP is not to be confused with your standard, free VoIP packages such as Skype and WhatsApp. Business grade VoIP offers far better call clarity, quality and reliability which is why more than 50 000 businesses in South Africa have switched to VoIP. Find out more on why you should make the switch to VoIP and VoIP value added services.
Can I keep my landline number with a new VoIP plan?
Yes you can use your landline number when you switch to VoIP. You can port any geographic landline number from an existing service provider to your new VoIP service provider.
Our landline to VoIP number porting guide explores each step in detail, and you can also contact our team for expert guidance from start to finish.
How much do VoIP packages cost?
VoIP (Voice over Internet Protocol) services are cheaper than landline phone systems as they reduce the costs associated with line rentals, installation, maintenance and reduced call rates for local and internal calls. In addition, free calls to company extensions are usually available.
The factors that affect the cost of your VoIP package can include your network plan (LTE or Fibre), the number of extensions/users required, the type of phone system setup, your calling habits and more.
You can explore our post 5 factors that influence the price of VoIP packages in South Africa if you are interested in learning more about these considerations. You can also contact us for expert advice today.
Our VoIP packages start from as little as R150 p/m with United Voice Access (requires router) and our FTTB VoIP packages start from R430p/m.
Can I use VoIP package with my existing PBX?
Yes, we will integrate any PBX onto our United Voice VoIP service using a gateway or you can upgrade, purchase or rent a VoIP enabled PBX system from United Telecoms.
Can I make international VoIP calls?
Yes, United Voice routes all call types including mobile, regional, national and international calls.
Will United Voice work in my area?
United Telecoms will conduct desktop and on-site feasibility studies in your area and confirm feasibility results with you. These days there are not many sites that cannot be connected.
What connectivity is required for a VoIP package?
The right voice connectivity is crucial to ensuring your business’s VoIP calls are of the highest quality. We recommend only running VoIP over 4G LTE, Fibre or Wireless connections. Find out more about connectivity services.
We service the following locations in South Africa
Western Cape: Cape Town, Belville, Paarl, Stellenbosch, Somerset West, Vredendal, Hout Bay, Green Point, Bloubergstrand, Durbanville, Melkbosstrand.
Eastern Cape: Port Elizabeth, Knysna, East London, George.
Kwa-Zulu Natal: Durban, Pinetown, Ladysmith, Newcastle, Ballito, Port Shepstone, Pietermaritzburg, Umhlanga, Westville, Hillcrest, Amanzimtoti.
Gauteng: Johannesburg, Vereeniging/Vaal, Sandton, Midrand, Pretoria, Centurion, Randburg, Roodepoort, Germiston, Alberton, Edenvale, Menlo Park.
Free State: Bloemfontein, Welkom, Bethlehem.
Mpumalanga: Witbank, Nelspruit.
Northern Cape: De Aar, Kimberley, Repra (Upington Area).
North West: Klerksdorp, Mafikeng.
Limpopo: Phalaborwa, Polokwane/Pietersburg.
Outside South Africa: Botswana, Zimbabwe, Swaziland, Namibia, Mozambique.
Get In Touch
Head Office
Unit 9 Cambridge Commercial Park
22 Witkoppen Road
Paulshof
Johannesburg
2056
Tel: 086 001 8500
Email: info@unitedtelecoms.net
6 Edison Way
Century City
Cape Town
Tel: 086 001 8500
Email: info@unitedtelecoms.net
12 Sookhai Place
Derby Downs Office Park
Westville
Tel: 086 001 8500
Email: info@unitedtelecoms.net
What Our Customers Say
“Once we approved the installations we were kept up to date daily with the levels of progress on our various sites and were very impressed with the final installation”
Spear Properties
