United Voice Microsoft Teams Phone System in South Africa

hellopeter reviews - corner banner

United Voice MS Teams – Helping you integrate your business phone system with Microsoft Teams.

Enquire Now

Your trusted provider for streamlining multi-channel communications

map image of south africa
Google reviews rating 4.7 out of 5 stars for United Telecoms ZA
Facebook reviews rating 4.4 out of 5 stars for United Telecoms ZA
Hellopeter reviews rating 4.3 out of 5 stars for United Telecoms ZA

Since 2001, United Telecoms has helped businesses in South Africa streamline their telephony solutions through on-premise and cloud-based PBX solutions.

We offer PBX solutions that will easily integrate with your existing systems and specific workflows. This includes enhancing communication processes through the use of Microsoft Teams and Microsoft 365 applications.

Western Cape: Cape Town, Belville, Paarl, Stellenbosch, Somerset West, Vredendal, Hout Bay, Green Point, Bloubergstrand, Durbanville, Melkbosstrand.
Eastern Cape: Port Elizabeth, Knysna, East London, George.
Kwa-Zulu Natal: Durban, Pinetown, Ladysmith, Newcastle, Ballito, Port Shepstone, Pietermaritzburg, Umhlanga, Westville, Hillcrest, Amanzimtoti.
Gauteng: Johannesburg, Vereeniging/Vaal, Sandton, Midrand, Pretoria, Centurion, Randburg, Roodepoort, Germiston, Alberton, Edenvale, Menlo Park.
Free State: Bloemfontein, Welkom, Bethlehem.
Mpumalanga: Witbank, Nelspruit.
Northern Cape: De Aar, Kimberley, Repra (Upington Area).
North West: Klerksdorp, Mafikeng.
Limpopo: Phalaborwa, Polokwane/Pietersburg.
Outside South Africa: Botswana, Zimbabwe, Swaziland, Namibia, Mozambique.

Having been a key part of Microsoft’s ecosystem for over ten years, Microsoft Teams has grown to be a trusted platform for managing company communications in South Africa and around the world.

With United Voice MS Teams you can consolidate multi-channel communications into a single platform, accessible via the web, as well as using desktop & mobile applications.

Ready to take your business communications to the next level? Contact one of our experts today or click the “chat now” button on this page.

086 001 8500 011 239 8720
microsoft teams phone system integrated with smartphones, desk phones and other devices

Understanding Microsoft Teams phone systems

A Microsoft phone system is an all-encompassing cloud-based solution that enables communication across desktop and mobile devices through the MS Teams application.

Leveraging VoIP technology, it provides advanced call management capabilities while seamlessly integrating with physical hardware and Microsoft’s extensive suite of productivity tools (including apps, integrations, API automation, and more).

Discover the benefits of the United Voice MS Teams phone systems in South Africa. Contact our experts today to learn more.

How a Microsoft phone system can benefit your business

United Voice MS Teams integration is designed to boost team collaboration and communication through its advanced, user-friendly features.

Teams phone features and tools include phone calls and video calls, file sharing, chat functions, multi-device access, call routing, and integration with other business apps within the Microsoft ecosystem. These tools provide the ability to manage both internal and external communication across different platforms through the use of either a mobile or desktop device.

Discover the advantages and features that a Microsoft Teams phone system can provide your business below. Get in touch so we can integrate Microsoft Teams with your company’s phone system.

Enquire for United Voice MS Teams

MS Teams phone system pricing: Extensions & licencing

In order to utilise the full capabilities of a Microsoft Teams phone system, you will need a few key components: our cloud softphone extension, an extension allowing you to connect your phone system to Microsoft Teams, and correct combination of Microsoft Licences

We streamline with fixed monthly package that includes our UVC softphone and a standard SBC (Call2Teams extension) and by providing a clear view into the licences required.

Please reach out to our team of friendly specialists to learn more and get tailored advice.

CONTACT US

UVC & CALL2TEAMS EXTENSION

R160

per extension per month

Equip your organisation with a feature-rich, multi-device softphone and a Call2Teams extension to connect your phone system to Microsoft Office 365 Teams.

Enquire now
  • Includes UVC Extension and Standard SBC (Call2Teams Extension)
  • Includes a Landline Number, or port your current number
  • Full Features: Includes Suite of PBX Functionality – Auto-attendant, Interactive Voice Response (IVR), and more.
  • Price excludes VAT

Microsoft 365 Licenses Required

Business phone systems compatible with Microsoft Teams

United Voice MS Teams enables seamless integration of Microsoft Teams and Office 365 with your business phone systems.

You can easily connect MS Teams with an on-premise, cloud-based, or SIP trunk PBX system within minutes and use your standard Azure/Office 365 credentials to manage communication through desktops and smartphones.

On-premise IP PBX system

Connect your IP PBX system to Microsoft Teams through Direct Routing. With Teams Direct Routing, the IP PBX can interface with the Teams phone system. This enables users to make and receive phone calls and manage other functionalities with the MS Teams application.

Cloud-based PBX

Your phone system and Microsoft Teams are cloud-hosted services, which means that the integration typically involves configuring your cloud phone system to connect to MS Teams using the API or a built-in integration feature.

SIP Trunks

By integrating MS Teams with SIP Trunking solutions, Microsoft Teams can directly communicate with the Public Switched Telephone Network (PSTN) and telecom service provider. This facilitates both inbound and outbound calls (PSTN calling).

Setting up your Microsoft Teams phone system

United Voice MS Teams allows you to integrate easily with different business phone systems. You do not require any technical expertise or specialist skills. You can also retain all your existing phone services, contacts, and other systems.

To begin, simply reach out to our team of experts, who will be ready to help you deploy your Microsoft phone system efficiently.

Microsoft Teams phone systems FAQs

Yes, Microsoft Teams can be used as a comprehensive phone system. Teams is a powerful unified communications platform that supports voice calls, video calls, and messaging, all within the same application. Customers can also use Direct Routing configurations to connect voice trunks directly from their network to Teams. Other telephony entities, such as call centres or analogue devices, can also be connected.

Once you’ve set up Microsoft Teams Phone, you can make and receive calls directly from the app using the “Calls” tab, where you can access the dial pad to dial numbers or contact colleagues. Teams can also be integrated with your organisation’s existing phone directory for an improved user experience.

Microsoft Teams is compatible with desktops running Windows, macOS, and Linux. Compatible mobile devices include Android phones and tablets using the last four major OS versions as well as iPhones, iPads, and iPods using the latest two major iOS versions.

Yes, Microsoft Teams can be used as a phone system. Add-ons such as Teams Phone with Calling Plan allow you to make and receive calls to and from landlines and mobile phones on the PSTN. It is also included as a feature with Microsoft 365 E5.

These options provide a fully cloud-based phone system that can leverage Voice over Internet Protocol (VoIP) technology for advanced call management capabilities. It offers the flexibility to support traditional analogue systems, but its core capabilities are optimised for cloud-based communication, making it ideal for modern digital enterprises.

Please contact a specialist from our team for assistance setting up a Microsoft Teams phone system.

Although Microsoft Teams is primarily designed for digital communication, it can simulate a traditional landline experience using the dial pad feature. Users can make and receive calls with external phone numbers if their system is set up with a suitable VoIP service plan that includes a PSTN connection. It can also be integrated with existing business phone systems including on-premise, cloud PBX and SIP trunks solutions.

IP handsets compatible with Microsoft Teams include models from leading manufacturers like Yealink, Polycom, and Audiocodes. These devices are specifically designed to integrate seamlessly with Teams, offering features such as high-definition voice quality, touchscreen interfaces, and direct access to Teams functionalities.

Please contact us to speak to a specialist. We can help you assess the compatibility of your existing handsets and help you find new IP phones (including cordless, reception and desktop phones, and headsets) to connect to your MS Teams phone system.

Conference phones compatible with Microsoft Teams include advanced models from Polycom and Yealink. These devices are designed to enhance meeting experiences with features like superior audio quality, multi-directional microphones, and direct integration with the Teams platform for easy management of group calls.

Contact us to connect with a specialist. Our team can help assess your needs and provide a range of conference phones to suit your setup.

A wide range of headsets are compatible with Microsoft Teams, including models from Jabra, Logitech, and Plantronics. These headsets offer features such as noise-cancelling microphones, wireless connectivity, and optimised audio drivers that ensure clear communication when integrating with Team’s audio settings.

Please reach out to connect with a telecommucations expert. Our team can help assess your needs and provide a range of headsets to match your demands.

Chatting with SMS participants using Microsoft Teams is only available in Brazil, Canada, Colombia, Great Britain, India, Mexico, and the United States. You can also connect your Android to Microsoft Teams with Link to Windows. This will give you access to your text messages and contacts and allow you to receive notifications.

Microsoft Teams operates on any computer or mobile device with internet connectivity. On desktops, it can run on Windows, macOS, and Linux.

Supported Windows versions: Windows 11, Windows 10 (excluding Windows 10 LTSC for Teams desktop app), Windows 10 on ARM, Windows 8.1, Windows Server 2019, Windows Server 2016, and Windows Server 2012 R2. It is recommended that you use the latest Windows version and security patches available.

Supported Mac OS versions: The three most recent versions of macOS is supported.

On mobile devices, it runs on Android 5.0 or later and iOS 11.0 or later.

Microsoft 365 Business Voice is a cutting-edge, cloud-based telephony solution within Microsoft Teams. The two systems offer an advanced communication platform that consolidates calling, chats, and meetings into one app.

Microsoft 365 Business Voice enhances Teams by integrating it with a phone system, creating a unified communication solution. This allows users to make and receive calls as well as store and access call history, voicemail, and more. All of this can be done within Teams on desktops or mobile devices.

Microsoft 365 Business Voice is a cutting-edge, cloud-based telephony solution within Microsoft Teams. The two systems offer an advanced communication platform that consolidates calling, chats, and meetings into one app.

Got questions? Contact our experts today.

CONTACT THE EXPERTS GET A QUOTE
South Africa Map Outline

We service the following locations in South Africa

Western Cape: Cape Town, Belville, Paarl, Stellenbosch, Somerset West, Vredendal, Hout Bay, Green Point, Bloubergstrand, Durbanville, Melkbosstrand.
Eastern Cape: Port Elizabeth, Knysna, East London, George.
Kwa-Zulu Natal: Durban, Pinetown, Ladysmith, Newcastle, Ballito, Port Shepstone, Pietermaritzburg, Umhlanga, Westville, Hillcrest, Amanzimtoti.
Gauteng: Johannesburg, Vereeniging/Vaal, Sandton, Midrand, Pretoria, Centurion, Randburg, Roodepoort, Germiston, Alberton, Edenvale, Menlo Park.
Free State: Bloemfontein, Welkom, Bethlehem.
Mpumalanga: Witbank, Nelspruit.
Northern Cape: De Aar, Kimberley, Repra (Upington Area).
North West: Klerksdorp, Mafikeng.
Limpopo: Phalaborwa, Polokwane/Pietersburg.
Outside South Africa: Botswana, Zimbabwe, Swaziland, Namibia, Mozambique.

What Our Customers Say

“Once we approved the installations we were kept up to date daily with the levels of progress on our various sites and were very impressed with the final installation”

Spear Properties

MORE TESTIMONIALS

Get In Touch

Head Office

19 Trinity Close
Cambridge Commercial Park
Paulshof
Sandton

Tel: 086 001 8500

Email:  info@unitedtelecoms.net

6 Edison Way
Century City
Cape Town

Tel: 086 001 8500

Email:  info@unitedtelecoms.net

12 Sookhai Place
Derby Downs Office Park
Westville

Tel: 086 001 8500

Email:  info@unitedtelecoms.net

We're the experts so that you don't need to be!

icon for VoIP phone system beginner's guide

PBX Phone System
Beginner's Guide

hosted PBX resources icon

Voice & Hosted PBX
Resources

PABX installation icon

PABX Relocation and
Reinstallation

PBX phone system resources/blog icon

PBX Phone System
Resources