Business Phone System for SA Businesses
Cloud PBX Info: Features, Pricing & More
Cloud Call Centre Solutions
What United Offers You
Affordable & Reliable Cloud PBX & VoIP Solutions in the North West
Our Cloud PBX & VoIP Packages in the North West Offer Multiple Benefits
HD voice call quality
Opt for month-to-month or 24-month packages
Save on telecom expenses
Add more lines or users at no extra cost
Hold onto your current number OR
Pick a new local or non-geographic number
Upgrade from vulnerable and costly copper lines or switch to a new VoIP provider
Plans for small, medium, and large businesses
A Trusted Cloud PBX & VoIP Provider in the North West
Established in 1985, United Telecoms rose to meet the demand for dependable, comprehensive, and affordably priced telecommunications solutions.
We specialise in delivering customised VoIP and Cloud PBX services, supplying personalised phone systems that fulfil the distinct communication needs of businesses across the North West and throughout South Africa.
We provide VoIP over Fibre and VoIP over LTE services within the North West region, along with various on-site PBX solutions and cloud-hosted PBX systems.
Our flexible VoIP packages cater to businesses of all sizes, from small teams to large organisations.
Our VoIP & Hosted PBX service areas in the North West include:
Our VoIP & Hosted PBX service areas in the North West include:
- Mahikeng
- Rustenburg
- Klerksdorp
- Potchefstroom
- Brits
- Zeerust
- Vryburg
- Lichtenburg
- Schweizer-Reneke
- Orkney
- Stilfontein
- Ventersdorp
- Delareyville
- Sannieshof
- Coligny
- Hartbeespoort
- And more!
Contact us for expert advice on VoIP solutions that match your business needs. Reach our national office via email at info@unitedtelecoms.co.za, call 086 001 8500, or get in touch using a number below.
What is United Voice?
United Voice is our internet-based VoIP (Voice over IP) service that allows you to make and receive calls over a broadband connection, replacing traditional copper lines and simplifying your business communications.
Choose a call plan that works for you — whether you prefer per-second billing, bundled minutes, or uncapped call options. You can also keep your current landline number or request a new local or non-geographic number, even if you’re switching from Telkom or another provider.
United Voice works seamlessly with your existing VoIP-ready PBX system. If required, we can supply a high-quality VoIP phone along with all required software.
Contact one of our experts to learn more.
Benefits of United Voice VoIP Packages
Switching to VoIP unlocks a range of powerful advantages to improve your business communications.
VoIP offers cost-effective call rates, easy scalability, remote access, and a variety of standard and advanced call management features. With a VoIP telephone system, your business can streamline communication processes while reducing overall expenses.
Explore the benefits of our VoIP packages and contact us to find the right VoIP solution for your business in the North West.
Explore VoIP Benefits
VoIP Solutions in the North West
United Telecoms is a dependable VoIP and internet service provider for businesses across the North West.
We offer affordable, flexible, and high-quality VoIP packages that enhance communication management through features such as remote access, virtual switchboards, auto attendants, call recording, and more. You can retain your existing phone number or request a new local or non-geographic number.
Our VoIP solutions run on fibre and LTE networks to deliver crystal-clear voice quality in areas like Mahikeng, Rustenburg, Klerksdorp, Potchefstroom, Brits, Vryburg, and Zeerust, among others.
Explore our VoIP packages for businesses in the North West, including both VoIP over LTE and VoIP over Fibre options.
VoIP over LTE Packages in the North West
We deliver crystal-clear voice calls using LTE VoIP packages powered by fast and reliable 4G and 5G data networks.
One of our experienced specialists will assess LTE coverage in your area within the North West to determine whether your business is located within a supported service area. We’ll also consider the specific features and functionality your business needs for efficient voice communication.
We offer three tailored VoIP over LTE packages based on your business size and communication requirements: United Voice Lite (for 1–8 users), the Essential package (for 9–15 users), and the Pro package (for 16–30+ users).
Each VoIP over LTE package includes:
Uncapped remote support
An LTE voice router with a SIM card
Advanced telephone management system
VoIP monitoring services
Keep your existing number or obtain a new one
And more!
United Voice LTE VoIP can be installed as a completely new PABX (private automatic branch exchange) system or integrated into your existing PBX setup, depending on your current provider and on-site infrastructure.
Browse our pricing for VoIP over LTE solutions in the North West and get in touch with us if you have any questions about a customised VoIP package for your business.
VoIP over Fibre Packages in the North West
Looking for increased reliability and excellent call quality? Enhance your business voice communications by running VoIP over your existing fibre connection.
Our knowledgeable specialists will help you choose the most suitable VoIP over Fibre solution. We’ll evaluate your current network speed, consider your business needs, and confirm whether your location in the North West falls within our VoIP over Fibre service area.
We offer two VoIP over Fibre options: United Voice FTTB Lite (a best-effort service) and United Voice FTTB Premium (a managed service), with uncapped plans ranging from 20 Mbps to 100 Mbps.
Each VoIP over Fibre package includes:
Limitless remote technical assistance
Reliable United Voice service
Retain your current number or request a new one
Opt for managed or best-effort services
Integrated telephone management system
Wi-Fi router or rack-mounted options
Active VoIP system monitoring
And more!
You can integrate VoIP over Fibre with your current PBX system, depending on your current phone setup and on-site infrastructure, or roll it out as a brand-new solution.
Browse our VoIP over Fibre pricing in the North West, or get in touch with us to discuss any questions you have about a customised VoIP solution for your business.
Cloud PBX Phone Systems and Packages in the North West
VoIP (Voice over Internet Protocol) is the core technology that enables voice calling over a data connection, while a Cloud PBX system handles the complete functionality expected from a modern business phone system.
Cloud PBX, also referred to as hosted PBX, is managed entirely off-site in the cloud and accessed via the internet.
With cloud-based telephony, there’s no need for expensive or bulky on-premise PBX hardware. A hosted PBX works seamlessly with IP phones, headsets, and other devices to simplify and modernise your business communications.
Across our service areas in the North West, we provide Cloud PBX packages with three flexible, monthly per-extension pricing options tailored to suit different business needs.
Our Cloud PBX package features include:
Keeping your existing phone number
Full access to your cloud-based phone system extensions
A wide range of standard and advanced call management tools
Remote setup and ongoing maintenance
Simple scalability for adding or removing extensions
Unified Communications chat functionality
Hot desking and PIN-based dialling
A telephone management platform
And more!
Cloud-based phone systems are a practical option for businesses of any size.
United Telecom’s head office provides support to companies within our service areas in the North West, including Mahikeng, Rustenburg, Klerksdorp, Potchefstroom, and beyond. Contact us to find out more.
Optimise communication and collaboration with our feature-packed softphone extension
The United Voice Classic (UVC) Softphone extension comes equipped with a comprehensive set of advanced features to improve internal communication and enhance customer service interactions.
UVC Classic is compatible with all major desktop operating systems, ensuring reliable and effective business communication. For users who are frequently on the go, the UVC mobile app brings key communication tools to smartphones and tablets, providing similar functionality to the Softphone Extension.
Key features include:
A variety of call control functions such as: answer, reject, transfer, redial, voicemail, auto attendant, IVR, call forwarding and more.
Unified communications capabilities, including file sharing, instant messaging, video calling, fax support, and conference calling.
Seamless integration with OS audio devices and leading CRM platforms like Zoho, SugarCRM, Salesforce, Microsoft Dynamics, Bullhorn, Zendesk, Vtiger, Pipedrive, and SuiteCRM.
Learn more about how the UVC Softphone extension can support your business.
What you need to get United Voice up and running:
LTE or Fibre internet connectivity
A stable and active LTE or Fibre connection at your premises is essential for your VoIP setup.
It’s important to consider connection speed and how bandwidth is shared across devices on your network. Our specialists will assess your network environment and business needs to ensure optimal performance.
Contact our national office for expert guidance on implementing your VoIP solution in the North West.
PBX software for laptops, PCs, and mobile devices
Cloud PBX software gives you full control over your communications through a user-friendly app available on both desktop and mobile platforms.
Hosted PBX systems come with a wide range of features aimed at boosting productivity and simplifying internal and external communication.
Learn more about our UVC softphone extension, including key features and operating systems and CRM integrations.
Peripherals for phone calls
Manage your business communications with ease using either Cloud PBX software or physical IP phones—both designed to keep your operations streamlined and efficient.
Choose from a variety of IP phone features and device types, including desk phones, cordless handsets, and conference phones, each tailored to match your specific business requirements.
Contact us for expert guidance in choosing the right IP phones for your business in the North West.
Already Have a Router? Get Connected with United Voice Access
If you already have a stable Fibre, LTE, or other reliable internet connection, United Voice Access could be the perfect fit for your business.
United Voice is our standalone VoIP (SIP account) solution that enables VoIP functionality using your existing internet connection.
We also offer gateways for integration with your current PBX phone system, ensuring seamless VoIP connectivity.
Pricing starts at R150 per month, excluding VAT, with a once-off setup fee. United Voice Access includes:
An assigned phone number
VoIP monitoring services
A telephone management system
Limitless remote support
Month-to-month contract
VoIP-enabled PBX Phones in the North West
VoIP systems can be used through softphone applications on desktop and mobile devices, or through physical IP phones such as desk phones, cordless handsets, and conference phones.
Based on your business needs, VoIP can be integrated with IP-enabled devices and accessories to support a wide range of basic and advanced communication features.
Browse our store for a wide variety of IP phones designed to complement your VoIP setup, including trusted options like Yealink models and wireless IP phone systems.
If you need guidance or have any questions, our team of experts is here to assist you.
Frequently Asked Questions About Cloud PBX & VoIP in the North West
Which Areas Do We Provide VoIP Services in the North West?
We offer VoIP over Fibre and VoIP over LTE packages within our service areas throughout the North West:
- Mahikeng
- Rustenburg
- Klerksdorp
- Potchefstroom
- Brits
- Zeerust
- Vryburg
- Lichtenburg
- Schweizer-Reneke
- Orkney
- Stilfontein
- Ventersdorp
- Delareyville
- Coligny
- And more!
We provide flexible VoIP solutions suited to businesses of all sizes. Contact our national office for a quote on a customised VoIP package for your business in the North West.
How to Get Started with Business VoIP Services in the North West
When choosing the right VoIP package for your business, it’s important to consider the following factors to ensure the solution matches your specific communication needs:
Review your current phone infrastructure and communication requirements:
Before transitioning to a VoIP solution, assess your existing phone system and network setup.
For smaller businesses, a basic Fibre or LTE connection paired with a single VoIP phone or a softphone app may be more than sufficient to meet their communication needs.
Larger organisations, however, may choose to integrate VoIP with an on-site PBX system, IP phones, and accessories such as wireless headsets. Many also use mobile apps to support both internal and external communications. In some cases, these businesses already have a customised LTE or Fibre internet setup that must be factored into the VoIP deployment.
Evaluate potential VoIP service providers:
We recommend reviewing our guide on selecting the right VoIP service provider in South Africa, which outlines practical steps to help you choose the best fit for your business.
In summary, it’s important to ask providers about their network design and redundancies, technical and after-sales support, customer feedback, contract terms, and security practices. You should also consider your current communication requirements, network infrastructure, and existing phone system setup.
We also suggest reading our article on how to choose the right VoIP package for your business. It covers important topics such as network compatibility, call volume, software integrations, installation costs, and monthly call charges, among other key factors.
We service the following locations in South Africa
Western Cape: Cape Town, Belville, Paarl, Stellenbosch, Somerset West, Vredendal, Hout Bay, Green Point, Bloubergstrand, Durbanville, Melkbosstrand.
Eastern Cape: Port Elizabeth, Knysna, East London, George.
Kwa-Zulu Natal: Durban, Pinetown, Ladysmith, Newcastle, Ballito, Port Shepstone, Pietermaritzburg, Umhlanga, Westville, Hillcrest, Amanzimtoti.
Gauteng: Johannesburg, Vereeniging/Vaal, Sandton, Midrand, Pretoria, Centurion, Randburg, Roodepoort, Germiston, Alberton, Edenvale, Menlo Park.
Free State: Bloemfontein, Welkom, Bethlehem.
Mpumalanga: Witbank, Nelspruit.
Northern Cape: De Aar, Kimberley, Repra (Upington Area).
North West: Klerksdorp, Mafikeng.
Limpopo: Phalaborwa, Polokwane/Pietersburg.
Outside South Africa: Botswana, Zimbabwe, Swaziland, Namibia, Mozambique.
What Our Customers Say
“Once we approved the installations we were kept up to date daily with the levels of progress on our various sites and were very impressed with the final installation”
Spear Properties
Get In Touch
Head Office
19 Trinity Close
Cambridge Commercial Park
Paulshof
Sandton
Tel: 086 001 8500
Email: info@unitedtelecoms.net
6 Edison Way
Century City
Cape Town
Tel: 086 001 8500
Email: info@unitedtelecoms.net
12 Sookhai Place
Derby Downs Office Park
Westville
Tel: 086 001 8500
Email: info@unitedtelecoms.net
