10 Best VoIP Packages in South Africa for Businesses

Looking for the right VoIP package for your business? 

This guide compares the best VoIP packages available from leading South African providers. Whether you need a voice-only solution, bundled fibre or LTE VoIP packages, or uncapped calling plans, you’ll find detailed options, features, and pricing throughout this article.

Contact United Telecoms to enquire about our wide range of feature-rich VoIP solutions designed for small, medium, and large businesses across South Africa.

Types of Business VoIP Packages in South Africa

South African businesses can choose from several types of VoIP packages, each structured to address different usage patterns, budget requirements, and infrastructure needs.

Voice/VoIP Only Packages

Voice-only VoIP packages deliver telephone services over existing internet connections without bundling connectivity.

These packages range from R45 to R400+ per user monthly, with pay-as-you-go and fixed bundle options available. Entry-level packages provide basic calling functionality, while premium tiers include call recording, auto-attendant, and CRM integration.

Voice-only packages are suitable for businesses with existing, reliable internet infrastructure or organisations that want the flexibility to switch connectivity providers without disrupting their voice services.

VoIP and Broadband (Fibre/LTE) Combo Packages

Combo packages bundle internet connectivity with voice services from a single provider, saving businesses 15-30% compared to purchasing them separately.

Pricing starts from R300 per month, with guaranteed bandwidth and prioritised quality of service for voice traffic. Businesses need at least 100 kbps per concurrent call, with fibre offering the most stable performance.

These packages are ideal for new offices, companies upgrading from copper lines, or organisations seeking simplified vendor management with unified billing and support.

VoIP Packages with Bundled Minutes

VoIP packages with bundled minutes offer predetermined call allowances with competitive rates for local and national

Call packages typically start from R50 monthly, with 50-1,250 included minutes, charging per second or per minute for additional usage. Choose bundled minute packages if your team makes under 500 minutes of calls monthly with predictable usage patterns.

These packages are suitable for small businesses or companies that seek budget control while allowing occasional usage spikes beyond the included allowances.

Uncapped/Unlimited VoIP Calling Packages

Unlimited packages provide unrestricted calling to specified destinations (typically SA local, national, and mobile) at fixed monthly rates based on concurrent call capacity rather than minutes used. 

Pricing ranges from R145 to R5,750 per month. Most providers apply fair usage policies (typically 3,000-5,000 minutes). 

Choose unlimited packages if your team consistently exceeds 500 minutes monthly, as they eliminate bill shock and simplify budgeting for high-volume sales or support teams.

Selecting the right VoIP service provider and package depends on your call volume, budget, and the specific features you require. Contact United Telecoms today to discuss which Voice over Internet Protocol package best suits your business communication needs.

Explore the Best VoIP Packages for Your Business

Let’s compare VoIP packages from leading South African providers, each offering different pricing structures, features, and scalability options.

Whether you’re a startup or an established enterprise, these packages cater to businesses of different sizes and communication needs.

Find the package that delivers optimal value and matches your call volume and budget.

1. United Telecoms Business VoIP Packages – Best Overall

With over 35 years in South Africa’s telecommunications landscape, United Telecoms delivers VoIP solutions that adapt to suit the needs of small, medium, and large businesses.

United Telecoms offers VoIP-only packages (for customers with existing broadband connections) or bundled solutions that include LTE or Fibre connectivity. with bundled minutes or unlimited calling options.

These solutions offer reliable multi-location communication, seamless scalability, and expert technical support.

All packages include number porting, unlimited remote support, Microsoft Teams integration, VoIP monitoring services, call recording, cloud analytics and Telephone Management System access. 

Contact United Telecoms today to discuss which package suits your business communication requirements.

2. Telkom VoIP Packages – Best for Telkom Ecosystem Integration

With 33 years of market presence, Telkom leverages its extensive infrastructure to offer VoIP packages that integrate naturally with existing Telkom internet services.

Telkom provides unlimited calling packages, BizTalk plans with bundled minutes, SIP trunking for PABX systems, and combined LTE + VoIP bundles.

These packages deliver consolidated billing, competitive out-of-bundle rates, and seamless integration for businesses already using Telkom connectivity.

Telkom’s strength lies in its bundled approach, making it particularly suitable for businesses already invested in Telkom’s ecosystem. 

The free VoIP service for existing internet customers, combined with competitive out-of-bundle rates, makes these packages cost-effective for companies seeking integrated solutions. 

Visit Telkom’s website to explore packages tailored to your business communication needs.

3. Vodacom Business VoIP Packages – Best for Multi-Branch Connectivity

With over 30 years of network expertise, Vodacom delivers VoIP infrastructure designed for businesses with multiple locations across South Africa.

Vodacom offers calling plans with bundled minutes or unlimited options, plus specialised services including interbranch calling via MPLS IP network, local and national routing, and VoIP-to-cellular connectivity.

These packages eliminate toll charges between offices, integrate with existing PBX systems, and provide enterprise-grade reliability through Vodacom’s managed network infrastructure.

Vodacom’s approach reduces the need for extensive capital expenditure by working with most existing PBX systems and managing all infrastructure. 

Geographic number porting is available, or new numbers can be allocated. 

Visit Vodacom’s website to explore VoIP packages designed for multi-branch business connectivity.

4. Afrihost VoIP Packages – Best for Budget-Conscious Businesses

With 24 years of telecommunications experience, Afrihost delivers Pure VoIP services designed for startups and small businesses seeking affordable, contract-free telephony.

Afrihost offers pay-as-you-go CallTime packages with no monthly rental fees, true per-second billing, 3-month rollover, and free calls to all Pure VoIP and CTEL network numbers globally.

These packages offer cost control, geographic number porting, and flexible device compatibility, all without requiring fixed-term contracts or hidden fees.

Afrihost’s strength lies in its simplicity and transparency, with no complex bundles or surprise charges. 

The contract-free structure and global free calling between Pure VoIP users make it ideal for budget-conscious businesses with predictable, moderate call volumes. 

Explore Afrihost’s Pure VoIP packages for flexible, affordable business telephony.

5. Voys Telecom VoIP Packages – Best for Remote and Hybrid Teams

With 18 years of cloud telephony experience, Voys delivers a self-service VoIP infrastructure designed for remote and hybrid workforces requiring seamless multi-device connectivity.

Voys offers cloud telephone systems with free national calls, a 99.9% uptime guarantee, and 15-minute setup on month-to-month contracts.

These packages offer cross-device functionality, real-time presence status, Cape Town-based support, and substantial savings on local and international calls, all without incurring capital expenditure.

Voys suits businesses prioritising remote work flexibility and self-service management capabilities. 

The platform’s emphasis on ease of use and transparent uptime reporting appeals to companies seeking minimal IT involvement in day-to-day telephony management. 

Explore Voys Telecom’s VoIP packages for hybrid workforce communication solutions.

6. Mweb VoIP Packages – Best for Predictable Minute-Based Pricing

With over 1.4 million homes connected across South Africa, Mweb has established itself as a popular and affordable choice for internet and voice communication services.

Mweb offers tiered voice calling packages with HD voice quality, easy self-installation, and free calls to other Mweb numbers. International calling is also available at competitive rates.

These packages offer transparent, minute-based pricing, number porting, caller ID, and call forwarding, and are compatible with VoIP handsets or mobile/desktop apps, eliminating the need for technician assistance.

Mweb’s strength lies in its transparent minute-based pricing structure and proven track record serving diverse customer segments. 

The service works particularly well for businesses already using Mweb internet connectivity. 

Explore Mweb’s Voice Calling packages for straightforward business telephony.

7. Switch Telecom VoIP Packages – Best for Fixed-Price Unlimited Calling

With over 16 years of VoIP experience, Switch Telecom delivers straightforward unlimited calling solutions that scale from single home office lines to multi-channel SIP trunking for growing businesses.

Switch Telecom offers unlimited VoIP packages for SA local, national, and mobile calls (some including international destinations), scalable SIP trunk options based on concurrent call capacity, and usage-based alternatives with per-minute billing.

These packages offer transparent pricing without peak/off-peak variations, a free mobile softphone, number porting, no setup costs, and complimentary remote support.

Switch Telecom’s strength lies in flexible scaling options and straightforward pricing without hidden charges. Visit Switch Telecom’s website to explore VoIP solutions designed for growing businesses.

8. Axess VoIP Packages – Best for Simple, Contract-Free VoIP Services

With over 27 years of serving South African internet users, Axxess delivers VoIP services designed for home users and small businesses seeking straightforward, no-contract telephony.

Axxess offers pay-as-you-go CallTime packages with no monthly rental fees, true per-second billing, 3-month rollover, and free calls to all Axxess VoIP numbers globally.

These packages provide instant QR code setup, support for up to 6 concurrent calls per account, a free smartphone app, and flexible device compatibility without subscription fees or hidden costs.

Axxess VoIP is ideal for home-based businesses and remote workers who need reliable, affordable telephony without complex business features. 

The service requires stable internet connectivity (Fibre or Fixed LTE recommended). 

Explore Axxess VoIP packages for simple, contract-free voice communication.

9. Vox VoIP Packages – Best for Enterprise VoIP with Microsoft Teams Integration

With a fully redundant network across South African and UK data centres, Vox delivers enterprise VoIP solutions for businesses requiring Microsoft Teams integration and exceptional call quality.

Vox offers Microsoft Operator Connect (unlimited or post-paid), Cristal Voice high-volume plans, Business Uncapped Voice for smaller teams, and Vobi mobile app options.

These packages offer up to 60% cost savings, seamless integration with Microsoft Teams, managed services, 24/7 fraud monitoring and support, and number porting capabilities.

Vox suits mid-to-large enterprises requiring Microsoft Teams integration, high-volume calling with guaranteed quality, or businesses prioritising network redundancy and 24/7 support. 

Visit Vox’s website to explore enterprise-grade VoIP solutions.

10. Euphoria Telecom VoIP Packages – Best for All-Inclusive Business VoIP Features

With over 14 years of cloud PBX experience, Euphoria Telecom delivers VoIP solutions where enterprise features come standard rather than as costly add-ons.

Euphoria offers business phone packages (Express, Enterprise, Call Buster) and contact centre packages (Agent, Agent + Dialer), all of which include IVR, TMS, real-time monitoring, free interbranch calls, and data retention, scalable from 3 to 1000+ extensions on month-to-month contracts.

These packages provide complete built-in functionality, no long-term commitments, and flexibility to scale as business needs change.

Euphoria Business Telephone Packages:

Euphoria Contact Centre Packages:

All packages include IVR, TMS, real-time monitoring, free interbranch calls, and 6-month data retention as standard. 

Euphoria suits businesses that prioritise contract flexibility and transparent pricing, with comprehensive built-in features. 

Visit Euphoria Telecom’s website to explore scalable VoIP solutions.

Final Thoughts on the Best VoIP Packages for Business

We’ve explored the top VoIP packages from 10 leading South African providers, comparing pricing structures, included features, contract terms, and scalability across multiple package tiers. 

From budget-friendly pay-as-you-go options (Afrihost, Axxess) starting at R50 per month to enterprise-grade solutions with Microsoft Teams integration (Vox) and multi-branch connectivity (Vodacom), these packages cater to diverse business communication requirements.

Selecting the right VoIP package requires evaluating several key factors:

• Call volume patterns: Determine whether unlimited calling or minute-based packages better suit your usage
• Feature requirements: Assess if you need advanced capabilities like call recording, CRM integration, and queue management
• Contract flexibility: Decide whether month-to-month flexibility or fixed-term contracts align with your operational planning
• Growth trajectory: Consider scalability options as your business expands

Once you’ve assessed these factors, the next step is finding a provider that matches your requirements. 

United Telecoms specialises in VoIP solutions for small, medium, and large businesses requiring reliable multi-location communication and expert technical support. 

With over 35 years of telecommunications experience in South Africa, we design scalable packages that range from LTE-based solutions to premium managed fibre services, all backed by dedicated support.

To learn more, read our comprehensive list of the 15 best VoIP service providers in South Africa. Contact United Telecoms today to discuss which VoIP package aligns with your business communication requirements and explore our complete range of voice solutions.