Business Phone System for SA Businesses
Cloud PBX Info: Features, Pricing & More
Cloud Call Centre Solutions
What United Offers You
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Our Solutions
Find the Right Business Communication
Solution for Your Business
From a 2-person office to a 200-seat contact centre, United Telecoms has the right business
phone system, VoIP package or fibre solution for you. Select a category below to get started.
Industry Solutions
Purpose-Built Telecommunications
Solutions for Your Industry
Certain industries demand more from their communications. United Telecoms
delivers purpose-built PBX, VoIP and connectivity solutions tailored to the unique
operational needs of your sector.
Retail
& Multi-Branch Chains
each store adds cost and inconsistency across branches. We consolidate billing and calling into a single system sized to your store count, with options such as interbranch calling and failover connectivity to handle seasonal trading spikes.
Manufacturing
A missed safety call on a noisy production floor is a real risk. We fit sites with rugged wireless handsets and a PBX sized to your headcount, connecting production, warehouse and office, with additional connectivity options for sites in remote locations.
Professional Services
Your team moves between the office, court and client sites, and clients expect to reach them regardless. We keep staff connected through mobile extensions and softphones on a system designed to support your headcount, with Microsoft Teams integration and other add-ons tailored to your practice’s workflow.
Call & Contact Centres
Scaling a campaign up or down should be simple, without a new system or a high upfront cost. We size your PBX to match your agent capacity on demand, with predictive dialling, live monitoring, and supervisor reporting software, plus additional tools to meet your specific campaign needs.
Real Estate
An unanswered call rarely becomes a callback; it becomes a lead for the next agency. We route enquiries to whichever agent is available, wherever they are, using cloud calling and mobile apps, with additional options to suit how your agency and branches operate.
Logistics & Transport
Losing contact with a driver mid-route creates delays and safety risks, especially in low-coverage areas. We keep dispatch and drivers connected through mobile connectivity built for the road, with additional depot and fleet communication tools available depending on your operation.
Engineering & Technical Services
Coordinating a remote or construction site safely depends on communication that does not drop out. We connect field teams to the head office with rugged, wide-coverage tools built for challenging sites, along with other connectivity options suited to your project locations.
Hospitality & Tourism
Seasonal staff turnover and a steady stream of new guests mean your phone system needs to be simple and intuitive. We equip properties with easy-to-use handsets and mobile apps that keep guest experience consistent throughout peak season, with additional communication tools available depending on your property.
Education
Budgets are tight, but safe communication is not optional, especially across large campuses. We provide reliable, cost-effective systems sized to your campus, with features such as emergency alerts and the extra call capacity you need during enrollment season, along with other connectivity solutions suited to educational institutions.
Credit Providers & Lending
Collections and compliance calls need to be recorded, reported and defensible if disputed. We build systems with call recording, detailed reporting, and consolidated branch billing, scaled to your operation, with additional connectivity options tailored to your compliance requirements.
Our Trusted Partners for Business Communications
United Telecoms is a multi-brand supplier, giving you access to the best telecommunications
technology available. We partner with leading global manufacturers and network operators,
so you always get the right solution for your business.
About United Telecoms
Founded in 1985, United Telecoms is a South African multi-brand supplier of PBX phone systems, VoIP solutions and business fibre connectivity.
For over three decades, we have helped more than 3,000 businesses across South Africa design, install and manage reliable and scalable communication infrastructure.
As a brand-independent supplier, we offer the best technology from leading global manufacturers and network operators, matching every client with a solution that aligns with their business requirements and budget.
With branches and technicians operating across all nine provinces, we provide nationwide supply, installation and ongoing support for businesses of every size, from growing SMBs to large multi-site enterprises.
More about us Customer reviews
Ready to Upgrade Your Business Communications?
Whether you need a new phone system, VoIP lines or business fibre, United Telecoms has the right solution for your business.
Our team will assess your company’s size, call volumes and communication requirements to recommend the most suitable PBX, VoIP or fibre solution, tailored to your budget and built to support your growth.
Frequently Asked Questions About United Telecoms
What makes United Telecoms different from other telecoms suppliers?
United Telecoms is a brand-independent supplier with over three decades of experience serving South African businesses.
We work with leading global manufacturers across PBX, VoIP and fibre, meaning our recommendations are driven entirely by your business requirements.
Every client is assigned a dedicated account manager, supported by a national team of trained technicians available across all nine provinces. We also offer flexible purchasing options, including outright purchase, rental and credit plans to suit different budgets.
Find out more about United Telecoms.
Which brands does United Telecoms supply?
United Telecoms works with a broad range of leading global manufacturers and network operators.
Our PBX solutions are built around Yeastar, with handsets from Yealink, Snom, Fanvil, Flyingvoice, Gigaset and more.
For business fibre and connectivity, we work with all major tier 1 networks and operators, including Frogfoot, OpenServe, Vox, Metrofibre, and VumaTel.
This breadth of partnerships means your entire communication infrastructure, from phone systems to connectivity, is covered under one roof.
Contact us to learn more about our brands and solutions.
Does United Telecoms offer rental options on phone systems?
Yes. United Telecoms offers flexible month-to-month rental options on PBX phone systems, removing the need for large upfront capital expenditure.
Rental agreements cover hardware, installation, and ongoing technical support, providing your business with a fully managed communication solution at predictable monthly costs.
Outright purchase and credit plan options are also available for businesses that prefer ownership from day one.
Contact us to discuss the right payment option for your business.
Can United Telecoms support businesses with multiple office locations?
Yes. United Telecoms designs and deploys multi-site phone systems and fibre solutions for businesses operating across several locations nationwide.
Our hosted PBX platform connects all sites to a single phone system, enabling seamless internal calling, centralised management, and consistent communication standards across every branch.
Contact us to discuss a multi-site solution for your business.
What support do you provide after installation?
United Telecoms provides ongoing technical support across all our solutions, including PBX, VoIP and business fibre.
Clients are assigned a dedicated account manager as a single point of contact for queries and escalations. A technical support team handles fault resolution during business hours, and PBX service contracts are available for businesses requiring priority response and scheduled maintenance.
Find out more about our support and service contracts.
Get In Touch
Head Office
Unit 9 Cambridge Commercial Park
22 Witkoppen Road
Paulshof
Johannesburg
2056
Tel: 086 001 8500
Email: info@unitedtelecoms.net
6 Edison Way
Century City
Cape Town
Tel: 086 001 8500
Email: info@unitedtelecoms.net
12 Sookhai Place
Derby Downs Office Park
Westville
Tel: 086 001 8500
Email: info@unitedtelecoms.net
What Our Customers Say
“Once we approved the installations we were kept up to date daily with the levels of progress on our various sites and were very impressed with the final installation”
Spear Properties
