Aircall Pricing

A Complete Cloud-based Call Centre Software Solution

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ESSENTIALS

R455/user

per month, 3-user minimum, excludes VAT

A flexible solution that’s easy to set up, integrate and manage

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Get your team started:

Unlimited calls within SA*

International numbers available

95+ Integrations and API access

Call recording

IVR

Voicemail

Click-to-dial

IVR

Phone support

Send and receive SMS**

PROFESSIONAL

R745/user

per month, 3-user minimum, excludes VAT

An advanced solution to help boost productivity and performance

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Essential features, plus:

Salesforce integration

Advanced analytics and reporting

Live call monitoring

Call tagging & dispositioning

Advanced support features including queue call back

CUSTOM

Call for details

Customized package aligned with your business needs

cONTACT US

Professional features, plus:

Custom analytics

Custom onboarding

Access to API developer support

Service level agreement (SLA)

Detailed Pricing

Minimum number of users

Max number of teams

Phone number included

Price of each additional number, pm

Inbound & internal calls (Ex. toll-free)

Outbound calls – domestic

Outbound calls – international

SMS business messaging – domestic

Data recording

Essentials

3

1 local or toll-free

R75 pm

Unlimited

Unlimited*

Contact us for rates and bundles

Included**

1 year

Professional

3

Unlimited

1 local or toll-free

R75 pm

Unlimited

Unlimited*

Contact us for rates and bundles

Included**

Unlimited

Custom

Contact us for details

Unlimited

1 local or toll-free

R75 pm

Unlimited

Unlimited*

Unlimited**

Unlimited

Initial Setup

Softphone for desktop, Android, iOS

Computer Telephony Integration CTI

Instant numbers

Custom music and messages

Business hours

Call from any number

Call queuing

IVR (Vocal server)

Queue callback

Essentials

–

Professional

Custom

Analytics

Basic analytics

Live feed

Advanced analytics

Unlimited analytics history

Custom analytics

Essentials

–

Professional

–

Custom

Productivity

Forward-to-mobile

Voicemail by email

Hold with music

Working hours per user

Desktop notifications

Click-to-dial

Blocklist numbers

Warm transfers

After-call work

Parallel calls

Pause-resume recording

Ring on speakers

PowerDialer

Unlimited simultaneous outbound calls

Essentials

–

Professional

Custom

Collaboration

Ring Groups

Flexible call distribution rules

Shared call inbox

Assign & comment on calls

Shared call inbox

Assign & comment on calls

Shared contacts

Extensions

Call recording

Custom filters

Email reporting

Tags

Conference call

Call monitoring

Call whispering

Mandatory tagging

Essentials

–

Professional

Custom

Apps & Integrations

APIs & Webhooks

Zendesk integration

Hubspot integration

Pipedrive integration

Intercom integration

Slack integration

Zoho integration

Salesforce Service Cloud integration

Salesforce Sales Cloud integration

Access to API developer support

95+ business tool apps & integrations

Essentials

–

Professional

Custom

* Terms of Use apply. Additional international calling bundles available.

** Terms of Use apply. Additional international calling bundles available. For SMS, includes unlimited inbound messages and 4000 outbound messages per user per month.

Interested in Aircall? Contact us for more information

Got questions? Contact our experts today.

CONTACT THE EXPERTS GET A QUOTE

We service the following locations in South Africa

Western Cape: Cape Town, Belville, Paarl, Stellenbosch, Somerset West, Vredendal, Hout Bay, Green Point, Bloubergstrand, Durbanville, Melkbosstrand.
Eastern Cape: Port Elizabeth, Knysna, East London, George.
Kwa-Zulu Natal: Durban, Pinetown, Ladysmith, Newcastle, Ballito, Port Shepstone, Pietermaritzburg, Umhlanga, Westville, Hillcrest, Amanzimtoti.
Gauteng: Johannesburg, Vereeniging/Vaal, Sandton, Midrand, Pretoria, Centurion, Randburg, Roodepoort, Germiston, Alberton, Edenvale, Menlo Park.
Free State: Bloemfontein, Welkom, Bethlehem.
Mpumalanga: Witbank, Nelspruit.
Northern Cape: De Aar, Kimberley, Repra (Upington Area).
North West: Klerksdorp, Mafikeng.
Limpopo: Phalaborwa, Polokwane/Pietersburg.
Outside South Africa: Botswana, Zimbabwe, Swaziland, Namibia, Mozambique.

What Our Customers Say

“Once we approved the installations we were kept up to date daily with the levels of progress on our various sites and were very impressed with the final installation”

Spear Properties

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